User Agreement

The Service is glad to welcome you, dear clients, friends, colleagues! We very much appreciate that you have chosen us! Before reading our rules know that the Service is always ready to help you, to make the exchange fast and as safe as possible! We wish you convenient and pleasant Exchanges!

1. Main Provisions

1.1 This agreement regulates relations in the provision of services in the exchange of electronic currencies between the User (hereinafter - the Client) and the Service.

1.2 The Client is a natural person or an organization that performs the exchange through the service.
1.3 Hereinafter, if the Client and the Service are mentioned together, they are referred to as Parties.

1.4 Before using the services of the Service, the Customer is obliged to familiarize himself/herself fully with the terms and conditions of the Agreement.

1.5 The use of the Service services by the Client is possible only on condition that the Client understands and accepts all the terms and conditions in this Agreement.

1.6 The Service has the right to unilaterally change the clauses of the Agreement. Changes are valid after their publication on the website of the Service.

1.7 This offer starts to be valid from the moment the Customer makes an application.

2. Subject of the Agreement


2.1 Transactions performed in the Service are provided on a paid basis. The Client who created an application on the site is obliged to pay for it.

2.2 The Service conducts operations on cryptocurrency exchange.

3. Rights and obligations of the Parties

3.1 The Exchange Service is obliged to:

3.1.1. To exchange cryptocurrencies in compliance with all the rules stipulated in this Agreement.

3.1.2 Provide technical and informational support to the Clients.
3.1.3 Guarantee the safety of information on exchange operations, namely personal data, time of exchange, amount and other information. The exchanges made in different directions with confidential cryptocurrencies have the status of Confidential and are not subject to disclosure.

3.1.4 Do not provide information about the exchange operations to third parties.
3.2 Client's obligations
:
3.2.1 Provide the Service with accurate information on the application to ensure the fastest possible exchange.

3.2.2 Provide real details of your e-mail address to receive notifications from the Service about the progress of the exchange operation.

4. Addendum

4.1 The Exchange has the right to send funds not in one transaction, but from several wallets in several transactions, in order to avoid blocking and errors in payments.

4.2 The Exchange has the right to send funds in one transaction to one wallet without splitting them into several transfers.
4.3 The Service has the right to refuse to execute the exchange if the transfer of funds to the account of the Service was made without making an application using the user interfaces on the Service's website. Funds transferred to the Service account without making an Application using the user interfaces on the Service website can be returned to the User at the Chargeable tariff; the Service is not responsible if the User has transferred funds to the Service account without making an Application using the user interfaces on the Service website to irrelevant, blocked wallets, etc.

4.4 Funds transferred to the Service's details without a created request, erroneous requests, are stored for 30 calendar days, after which the return is made at the barrier tariff; if the return is not possible, the funds are transferred to the full possession of the Service.

5. Regulations of exchange operations

5.1 The exchange is considered to be initiated upon transfer of funds at the Client's request.

5.2 The exchange is considered completed only after the funds are transferred to the account provided by the Customer.

5.3 The Customer has no right to cancel the operation after it has already started or to demand a refund of the funds transferred for the exchange.

5.4 The Client undertakes to make payment on the application within 30 minutes, otherwise the application may be deleted or recalculated at the current exchange rate.

5.5 In case when payment from the client is not received for a long time due to the fact that the sender specified a low commission for sending, or the withdrawal was made from a third-party site that delays payment, the exchange service has the right to recalculate the exchange rate in the application at the time of receipt of funds.

6. Guarantees and responsibilities of the Parties

6.1 The Service does not bear material and moral responsibility for incorrect filling out of the application or other errors on realization of cryptocurrency exchange. If the cryptocurrency was transferred to the wrong account specified in the application by the Client, the operation is not canceled or refunded.

6.2 The Service is not liable for damage or loss of performance of the equipment or its individual elements caused during the exchange.

6.3 The Service is not responsible for losses or failure to receive income, if they have arisen as a result of erroneous representations by the Customer regarding tariffs or profitability of transactions.

6.4 The Service is not responsible for financial losses arising due to delays in transfer.

6.5 The Customer confirms that at the time of interaction with the Service has reached the age of majority, according to the legislation of the country where the Customer is located.

7. Changes in the terms and conditions of the Agreement 


7.1 The Administration of the Exchange Service has the right to edit or change this Agreement at any time. Changes become effective after they are published or posted on the official website.